Privacy Policy

Effective Date: 6/29/2025

Your privacy is important to us at irisceramics.com. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, place an order, sign up for our newsletter, or connect with us via social media.

By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number
Shipping and billing address
Payment information (collected securely via third-party processors)

b. Order & Communication Information

Purchase history and custom order details
Any messages or emails you send us

c. Technical Information

IP address, browser type, device information
Pages viewed and time spent on the site (via cookies and analytics)

2. How We Use Your Information

We use your data to:

Process orders and fulfill shipments
Communicate regarding your purchases or inquiries
Send promotional emails (if you opt in)
Improve our website and services through analytics
Ensure compliance with legal obligations

3. Newsletter & Marketing

You may subscribe to our newsletter to receive updates, promotions, and behind-the-scenes news. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

We will never send marketing emails without your explicit consent.

4. Social Media

If you interact with us through social media platforms (e.g., Instagram, Pinterest), your interactions are governed by the privacy policies of those platforms. We may repost or share public content with proper attribution.

5. Sharing of Personal Data

We never sell or rent your personal information. We may share your data only with trusted third parties for limited purposes, such as:

Payment processing (e.g., Stripe, PayPal)
Shipping and delivery (e.g., USPS, UPS)
Website hosting and analytics (e.g., Shopify, Google Analytics)
Email marketing (e.g., Mailchimp, Flodesk—only if used and opted in)

All such third parties comply with data privacy and security standards.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. All payments are handled through secure, PCI-compliant providers.

7. Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/UK Residents):

Access, correct, or delete your personal data
Object to or restrict data processing
Request data portability
Withdraw consent for marketing at any time

Under CCPA (California Residents):

Request access to or deletion of your personal information
Opt out of the sale of personal information (we do not sell personal data)

To exercise any of these rights, contact us at:
📧 ceramicsiris@gmail.com

We will respond within the legally required timeframe.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You may disable cookies via your browser settings.

9. Data Retention

We keep your data only as long as needed to fulfill the purposes described above or as required by law.

10. Children's Privacy

We do not knowingly collect data from anyone under the age of 16. If you believe a child has submitted personal information, please contact us and we will remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

12. Contact Us

If you have any questions or concerns about this policy or your data, please contact us:
Email: ceramicsiris@gmail.com
Website: https://irisceramics.com